The Data Fiduciary for personal data collected through rjvidya.ventures is:

RJ Vidya Ventures Private Limited
CIN: U85420DL2020PTC360377
PAN: AAICB8643F
GSTIN: 07AAICB8643F1ZK
Registered Office: A1, Hamilton House, 1st Floor, Connaught Place, New Delhi – 110001
Email: contact@rjvidya.ventures

For privacy questions and data requests, contact: contact@rjvidya.ventures.

This Privacy Policy applies to personal data collected through:

• rjvidya.ventures
• Forms on rjvidya.ventures
• Product and checkout pages on rjvidya.ventures
• Course enrollment flows initiated through rjvidya.ventures
• Subscription or recurring payment flows initiated through rjvidya.ventures
• Email, support, grievance, and customer service communications
• Digital delivery workflows connected to purchases made through rjvidya.ventures

Where a course or product is delivered through an external LMS, payment gateway, webinar tool, email tool, or other service provider, that provider may process data on our behalf or under its own terms.

Where a user purchases from a separate website operated by a separate merchant, that merchant’s privacy policy will apply.

We may collect the following categories of personal data:

1. Identity and contact data

• Name
• Email address
• Phone number
• Address, where required
• Organisation name, if provided
• GST details, if provided for invoicing

2. Account and access data

• Username
• LMS account email
• Access status
• Course enrollment details
• Password reset status, where applicable
• Support history

3. Payment and transaction data

• Transaction ID
• Order ID
• Payment status
• Payment method type
• Amount paid
• Currency
• Billing frequency
• Invoice details
• Subscription status
• Refund status
• Gateway confirmation data

We do not store complete card numbers, card PINs, banking passwords, UPI PINs, OTPs, or full banking credentials.

4. Technical data

• IP address
• Browser type
• Device type
• Operating system
• Approximate location derived from technical data
• Login/access logs
• Cookies and similar identifiers
• Website usage information

5. Communication data

• Emails
• Contact form submissions
• Support messages
• Grievance submissions
• Feedback
• Testimonials
• Survey responses
• Workshop or webinar registration information

6. Learning and participation data

• Course enrollment
• Access records
• Completion status, where available
• Workshop attendance
• LMS engagement data
• Download records
• Certificate or assessment information, where applicable

We process personal data for the following purposes:

• To operate rjvidya.ventures
• To process orders and payments
• To provide course access or digital delivery
• To manage subscriptions and recurring billing
• To send access details, receipts, invoices, and service updates
• To respond to support requests
• To resolve grievances and disputes
• To prevent fraud, misuse, piracy, and unauthorised access
• To maintain payment gateway, accounting, tax, and legal records
• To improve website performance, user experience, and service quality
• To send newsletters, updates, or promotional communications where permitted
• To comply with applicable law, regulatory requests, payment gateway requirements, and court orders

Where applicable, we process personal data based on:

• User consent
• Performance of a contract or transaction
• Compliance with law
• Legitimate business requirements
• Fraud prevention and security
• Customer support and grievance redressal
• Recordkeeping, taxation, accounting, and audit needs

Where consent is required, the user may withdraw consent by contacting contact@rjvidya.ventures. Withdrawal of consent may affect access to services where data processing is necessary for delivery, payment, compliance, security, or support.

Payments may be processed through authorised payment gateways, banks, UPI systems, card networks, or other payment service providers.

Payment service providers may collect and process information necessary to complete the transaction, verify the payment, prevent fraud, enable recurring billing, process refunds, or comply with legal obligations.

RJ Vidya Ventures Private Limited does not store complete card details, UPI PINs, OTPs, banking passwords, or full payment credentials.

Users must not share sensitive payment credentials with RJ Vidya Ventures Private Limited by email, phone, WhatsApp, or social media.

Where a user authorises a subscription, recurring billing, UPI Autopay, e-mandate, or standing instruction, we may process:

• Subscription ID
• Plan name
• Billing amount
• Billing frequency
• Mandate status
• Renewal date
• Cancellation status
• Payment success/failure data
• Gateway reference details

This data is used to manage the subscription, provide access, handle renewals, process cancellations, reconcile payments, and address disputes.

We may share personal data with:

• Payment gateways
• Banks and financial service providers
• LMS providers
• Email service providers
• Cloud hosting providers
• Webinar or meeting platforms
• Customer support tools
• Analytics and security tools
• Accountants, auditors, tax advisors, and legal advisors
• Government authorities, regulators, courts, or law enforcement agencies where required by law

We do not sell personal data.

We require service providers to process personal data only for authorised purposes and to apply reasonable safeguards.

Some service providers used for LMS, hosting, email, analytics, payment processing, video, or communication may process data in India or outside India.

Where personal data is transferred or processed outside India, we will do so subject to applicable law and reasonable safeguards.

rjvidya.ventures may use cookies, pixels, analytics scripts, or similar technologies to:

• Keep the website functional
• Maintain sessions
• Remember preferences
• Improve performance
• Understand usage patterns
• Support security
• Support marketing or communication where permitted

Users may disable cookies through browser settings. Some website features may not function properly if cookies are disabled.

We use reasonable technical and organisational safeguards to protect personal data against unauthorised access, misuse, alteration, loss, disclosure, or destruction.

However, no website, payment system, email system, LMS, or internet transmission is completely secure. Users should use strong passwords, avoid sharing credentials, and report suspicious activity promptly.

We retain personal data only for as long as reasonably necessary for:

• Service delivery
• Account access
• Payment reconciliation
• Subscription management
• Customer support
• Tax and accounting records
• Legal compliance
• Audit requirements
• Fraud prevention
• Dispute resolution
• Enforcement of terms

When data is no longer required, we may delete, anonymise, archive, or securely restrict it, subject to legal and operational requirements.

Some educational offerings may be accessible to users below 18 years of age where stated on the product page.

Where a user is below 18 years of age, use of the platform should be with the involvement and consent of a parent or lawful guardian where required by applicable law.

We do not knowingly process personal data of children in a manner prohibited by applicable law. If a parent or guardian believes that a child’s personal data has been submitted without appropriate consent, they may contact contact@rjvidya.ventures.

Subject to applicable law, users may request:

• Access to personal data
• Correction of inaccurate personal data
• Updating of incomplete personal data
• Withdrawal of consent, where processing is consent-based
• Deletion or erasure of personal data, where legally available
• Information about grievance redressal
• Assistance with account or access issues

Requests may be sent to contact@rjvidya.ventures.

We may need to verify the user’s identity before processing a request.

Certain data may be retained where necessary for legal, tax, payment, security, fraud-prevention, contractual, or dispute-resolution purposes.

Users may receive newsletters, course updates, announcements, or commercial communications where they have subscribed, purchased, enrolled, requested information, or otherwise permitted such communications.

Users may opt out by using the unsubscribe option, if available, or by contacting contact@rjvidya.ventures.

Service-related communications, payment notifications, access emails, legal notices, support replies, and transaction communications may continue even if marketing communications are disabled.

For privacy requests, data-related questions, or grievances, contact:

Grievance Officer: Rudrabha M
Entity: RJ Vidya Ventures Private Limited
Email: contact@rjvidya.ventures
Address: A1, Hamilton House, 1st Floor, Connaught Place, New Delhi – 110001
Working Hours: Monday to Friday, 10:00 AM to 5:00 PM IST

Privacy or data grievances will be acknowledged within 48 hours and ordinarily resolved within 30 days, subject to verification, legal requirements, and operational dependencies.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Continued use of rjvidya.ventures after an updated Privacy Policy is published constitutes acceptance of the updated policy.

This Privacy Policy is governed by the laws of India.

Subject to applicable law, courts located in Delhi, India shall have exclusive jurisdiction.