By completing a Transaction on this Website, you are entering into a legally binding and enforceable agreement with us to purchase the product and/or service. After this point, the User may cancel the Transaction only if it has been specifically provided for on the Platform, in which case the cancellation will be subject to the terms mentioned on the Platform.
Unless explicitly stated otherwise for a specific service or offering on the Platform:
- No refunds are provided for dissatisfaction based on subjective expectations.
- Fees paid for services, programs, or digital access are non‑refundable once delivery or access has commenced.
- Refunds, if any, are provided only in cases of duplicate payment or technical error, subject to review by the Company in accordance with this policy.
Once you have received the product and/or service, the only event where you can request a replacement or a return and a refund is if the product and/or service does not match the description as mentioned on the Platform. Any request for refund must be submitted within three days from the date of the Transaction or such number of days prescribed on the Platform, which shall in no event be less than three days.
A User may submit a claim for a refund for a purchase made by contacting us on the support email provided on the Platform and providing a clear and specific reason for the refund request, including the exact terms that have been violated, along with any proof, if required. Whether a refund will be provided will be determined by us, and we may ask for additional details before approving any requests.